Refund policy

What is your return/exchange policy?

I do not accept returns or exchanges except when an item is faulty, or the wrong design was sent.

All pieces are made to order in custom measurements, and so they cannot then be sold to another customer.

I ask that you make sure that all measurements are correct before ordering. I cannot offer a return or exchange when you have sent me incorrect measurements.
If I have made a mistake in sizing, that can of course be rectified.

What if I want to change or cancel my order?

Please contact me as soon as you have decided that you want to cancel your order. I will only be able to offer you a refund if I have not started production.

If you wish to add something please let me know before the order has shipped, otherwise I will not be able to combine postage.